Customer Care Officer Wanted

Posted in , on February 11, 2014

John Holt Plc

Application Email

job1401@jhplc.com

Job Type

Full Time

Country

Nigeria

Deadline

21st February 2014

City

Lagos

Job Location

Lagos

Job Location: for map

Lagos

Job Title

Customer Care Officer Wanted

Qualification

BSc

Experience

N/A

Salary

N/A

Description :

John Holt Plc is recruiting to fill the following position:

Job Title: Customer Care Officer

Job Location: Lagos

Responsibilities

  • To maintain good relationship with customers
  • Act as interface between customers and the company
  • Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments
  • Regular reconciliation of customers account and ensure that debts are not accumulated
  • Report complaints promptly to CMS/Technical team for proper management
  • Generate monthly report for customer service manager
  • Know details of customers account
  • Reconciliation of customer statement of account with SUN system
  • Monitor WIP to ensure that all job cards are closed as at when due
  • Generate new customers
  • Monitor and pick up WHT certificates from customers
  • Any other duties as assigned by the CMS

Requirements

  • BSC/HND in related disciplines
  • A good knowledge of accounting is required
  • A minimum of three years working experience in customer care is required.
Short URL: http://is.gd/fEqsgw

How to apply :

Interested and qualified candidates should send their CVs to: job1401@jhplc.com

Apply Now